Running a successful business is no different than fishing. The expectation is to have a net full of fish when hauled back in. Over time, you understand the techniques and practices that fetch you maximum gains. As freight forwarders, we too wish to achieve success and growth in our business. While no silver bullet exists, monitoring trends and applying industry best practices are valuable guides to consistent progress. In every plan, setting priorities is foremost. The same goes for freight forwarding as well. As forwarders differ in aim…
The year 2021 turned out to be kind of deceptive for freight forwarders. The year has had its share of surprises for the ill-planned. Matching container demand too was (and still is) challenging. The second wave of the pandemic caused a spike in medical supply demand. The Suez Canal incident further complicated operations. Forwarders that were badly hit took steps early to recover and prepare for the next disruption by adopting technology. Those averse to investing in growth simply snoozed the chance to bring about a difference. Procrast…
Following nearly two years of disruption, expecting normalcy to be restored in the logistics industry, seems like a distant dream now. The pandemic wasn't the only hurdle. The Suez Canal incident, the Delta, and Omicron Covid-19 variants have caused logistics transport modes to be further affected. In summary, we must accept that disruptions haven't and won't stop. But the fact remains that the need for logistics to be resilient has been getting stronger every year. As we approach a new calendar year, a question stands before …
The fundamental aim of businesses is to help solve their customer's challenges and keep increasing sales. In a dynamic environment, retaining high customer satisfaction and growing revenue can get tricky. Customers in the freight industry are in a commanding position to get their demands fulfilled due to commoditization. This is because every freight forwarding company is offering a relatively indistinguishable set of services. Due to commoditization, it is only natural for companies to offer lower freight rates. Companies must realize…
The "Out for delivery" notification on our phones gives a feeling of joy. But only a logistician knows the effort to ensure the timely delivery of your cargo. In Logistics, delivering cargo on time is critical due to the contracts and larger supply chain considerations. To provide your stakeholders with estimates and timely notification requires a system that can track real-time cargo visibility. Knowing the progress of your cargo affects your internal team, vendors you work with, and your customers. Each has its unique…
Depending on the size of your company, poor logistics management processes can cost your company up to hundreds of thousands of dollars each year. Profit-chasing logistics companies tend to be more focused on saving costs. Such companies may head to the top rapidly but are destined for a crash at the same rate. Logistics companies are constantly involved in decision-making due to the volatile nature of business. Add to that the pressure from the competition to try newer ways to stay relevant. The answer to - What makes a company truly compet…
New businesses always begin with vigor and enthusiasm. There is an eagerness to explore new methods of conducting operations and attract customers. The freight forwarding business has also seen many startups that have disrupted the freight industry and others that have failed to take off. Although earning profit and market share is essential for businesses, they alone cannot form the basis of forwarders' plans. For forwarders looking for a fool-proof way to ensure a smooth ride, there isn't one available. At least, not yet. But there…
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