Track and Trace: Inevitable Trend In Freight Forwarding To Drive Customer Satisfaction
Increasing globalization has changed the landscape of how cargo moves across various modes. Alongside the increase in the speed of delivery, there is a constant need to improve the customer's experience in the whole process. Among the suite of provisions you, as LSPs and business stakeholders provide, the impeccable management of documentation and the real-time cargo tracking must take precedence. Faster responses to questions like "Where's my shipment?" can satisfy a customer. If you're aiming for the ultimate customer …
Gain momentum in your Freight Forwarding with Digital Collaboration
Just when the recent pandemic seemed like the only disruption of the decade, the Suez Canal blockage incident came along. Bottlenecks and hurdles are bound to continue as long as freight keeps moving. Technology has been able to provide direction to navigate past hurdles and ease some of our troubles. Of course, some business aspects work best when technology is combined with human intelligence. The large-scale trend of remote working that set out in 2020 was for some companies, a makeshift arrangement. With the belief that such a way of wor…
Mitigate Freight Forwarding Risks with Integrated Freight Management Software
You won't see a skydiver jump off a plane without a parachute and/or a reserve chute. That's because the skydiver understands the risks and can plan well to subdue them. All activities and businesses come with their risks. But how one plan to manage them - makes the ride less anxious. Likewise, Freight Forwarders too, take on activities with risks that are encountered at every step of the course. Shouldering an important responsibility like - delivering the freight for a customer across cities, regions and even continents with the nec…
Let Your Data be the Decision-Maker in your Freight Business
Better service, optimized processes, and a strong top-line are what all businesses aim for continually. Investing in the right tools or logistics software makes the big goals possible. Data is the buzzword for businesses wanting to improve their basis for better decision-making. Thankfully, Logisticians and Freight Forwarders have plenty of useful data available. Data can be transformed into meaningful reports to show: your most profitable routes modes that aren't as efficient as others details of customers with outstanding With the happy …
Why Technology Is The Key Differentiator For Freight Forwarders Post-Pandemic?
The global freight forwarding market is going through an unprecedented change driven by technology, digitalization, trade wars, and the need to develop sustainable supply chains. This further pushed by the Covid-19 pandemic has forced the shippers, forwarders, and other LSPs to reassess their supply chain operations and strategies. True, the Covid-19 crisis, combined with ongoing change in the forwarding market, is going to accelerate the dependence on cloud-based integrated technology - but is it going to be the key differentiator? Data Ins…
Will We See Technology Used For Heightened Safety Standards At Ports?
We are getting increasingly adaptive as the decade progresses. Logisticians have taken the slowdown as a hurdle and got past it along with a few others too. Even small-scale organizations have knocked down legacy systems to usher in the digital age with a renewed hope. This decade like none before, I've seen greater emphasis laid on the health and safety of staff at ports. The supply chain industry has reinvented itself time and again, packed with innovations from electronic data interchange to eVGM. Today, as we get closer to u…
4 Questions You Should Ask Yourself to Know Where You Stand in your Freight Forwarding Business Competition
There is little doubt that the businesses that adapt themselves to the ever-changing demands of the industry stay relevant in the race. Even technology needs to be in line with the current trends to be able to contribute significantly to growth. Many freight forwarding companies are still relying on traditional and desktop-based software that has historically gotten the job done but are obsolete according to the modern age. Organizations must introspect their current ways of working against the likes of cloud-based applications to realize th…
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