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Why is Logistics Business Success Directly Proportional to Customer Success?
2022 saw significant fluctuations in growth as companies underwent rapid transformations and the global economy shifted. In the upcoming year, organizations need to make significant changes to how they serve their customers to achieve sustainable and scalable growth. Customer success (CS) will be the primary focus of every employee in a corporation and will become an enterprise-wide operating model in 2023. As a result, businesses need to effectively scale their operations through digital initiatives and automation while providing value to cus…
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Why is Logi-Sys gaining popularity among the Philippines forwarders?
The Philippine freight and logistics industry is expected to grow to USD 23.7 Million by 2027, with a compound annual growth rate of 7.23% during the forecast period from 2022 to 2027. This growth is due to the rising number of online buyers and the growth of online retail in the country. In recent years, the previously fragmented freight forwarding market has seen an influx of new players entering the logistics sector, driven by the high potential for growth in the e-commerce industry in the Philippines. In addition to well-established intern…
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Impact of E-commerce Growth in the Philippines Freight & Logistics Market
The COVID-19 pandemic has led to a significant increase in e-commerce activity in the Philippines due to lockdowns and restricted movement. This growth in e-commerce is expected to significantly impact the country’s freight and logistics market, as demand for efficient and reliable delivery services continues to rise as more consumers turn to online shopping. Consumers expect to receive their products quickly and on demand, putting pressure on the logistics industry to meet these expectations, leading to a shift in the supply chain strategy. T…
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Digital Transformation in the Philippines Logistics Industry: Why & How?
According to recent research by Ken Research, the Philippines logistics market is forecasted to grow to PHP1160 Bn by 2027. The Philippine logistics sector is expanding rapidly, owing primarily to the surge in demand from e-commerce and increased investment in infrastructure by the government. The pandemic augmented e-commerce activities and accelerated online shopping in the country. Other major industries contributing to the revenue of the logistics market in the Philippines include Ecommerce, F&B, Manufacturing, Electronics, Automotiv…
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Forwarder’s New Year Resolutions
Over the past few years, the Philippine market witnessed the expansion of the FMCG sector, retail sector, and E-commerce industry which have aided to the extraordinary growth of the freight forwarding and logistics industry in the region. Also, the Philippine market is gaining popularity among many foreign players with the introduction of flexible policies by the government to boost economic growth. This has further aided the demand in the freight forwarding market. According to a report, the Philippine freight and logistics market is estimate…
Why Technology is No Longer Just an Enabler in Freight Business
Technologies have become an integral part of every business. No one can ignore its importance in enhancing business efficiency and its role to sustain in the competition. Today technology has gone beyond just being a business enabler. It is the core to every business process, irrespective of any industry. The freight forwarding and logistics industry is no exception. It is no longer that the big forwarders will be taking over the small forwarders, but it will be the digitalized forwarders who will capture the maximum market share with customer…
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Factors Driving Digitalization in the Philippines Logistics Industry
Strong economic growth, rising online retail sales, a growing number of internet, smartphone users and the government initiatives are driving the e-commerce business in the Philippines market. According to a research, online retail sales in the Philippines market are expects to outgrow some of the currently more developed markets in the region, such as Malaysia and Singapore, by 2025. Logistics is the backbone of e-commerce and one of the crucial points for success in the e-commerce business. For flawless delivery, a robust logistics network p…
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