Over the past few years, the Philippine market witnessed the expansion of the FMCG sector, retail sector, and E-commerce industry which have aided to the extraordinary growth of the freight forwarding and logistics industry in the region. Also, the Philippine market is gaining popularity among many foreign players with the introduction of flexible policies by the government to boost economic growth. This has further aided the demand in the freight forwarding market. According to a report, the Philippine freight and logistics market is estimate…
Technologies have become an integral part of every business. No one can ignore its importance in enhancing business efficiency and its role to sustain in the competition. Today technology has gone beyond just being a business enabler. It is the core to every business process, irrespective of any industry. The freight forwarding and logistics industry is no exception. It is no longer that the big forwarders will be taking over the small forwarders, but it will be the digitalized forwarders who will capture the maximum market share with customer…
Strong economic growth, rising online retail sales, a growing number of internet, smartphone users and the government initiatives are driving the e-commerce business in the Philippines market. According to a research, online retail sales in the Philippines market are expects to outgrow some of the currently more developed markets in the region, such as Malaysia and Singapore, by 2025. Logistics is the backbone of e-commerce and one of the crucial points for success in the e-commerce business. For flawless delivery, a robust logistics network p…
Imagine a situation where there is no Uber, Google Maps, Zomato or Amazon app to satisfy your needs with just a few finger tap. Sounds scary, right? It is! That is the magnitude of the effect of mobile apps on our lives at present. But why did this transition happen? Why have we become dependent on a mobile app for pretty much everything when we can use a website for the same work? A simple answer is convenience. A recent study says modern customers are not only looking for a great product or service, but the most convenient and appealing way …
With the rise in the globalization of trade and logistics, keeping a record of transactions, maintaining documentation, compliance, and operational efficiency to provide customer experience has become complex. It is now important for freight forwarders to adopt technology to remain in the business and compete with their tech-savvy counterparts. Comprehensive freight software helps increase the overall efficiency and productivity of the organization along with exceptional customer experience. The current market offers various options for freigh…
Companies are always looking for ways to cut costs and increase their bottomline. One of those ways is by upgrading logistics technology. But when companies invest in the latest technology, they sometimes ignore the one thing that matters most — customers. When upgrading how you manage your logistics, it’s important to ensure your customers notice an increase in value, too. The improved customer satisfaction will reduce churn and help your business gain longevity. An effective system works well only if well accepted by your employees. Companie…
The worldwide digital transformation is positively impacting the Philippine freight forwarding industry by enabling them to streamline their operations and improve deliver. Increasingly, global companies are implementing new software solutions, Artificial Intelligence (AI), and Internet of Things (IoT) technologies to streamline their operations, cut costs, increase efficiency and boost visibility into freight forwarding. The Philippines freight forwarding industry is also undergoing a digital transformation. Although it is still an emerging m…
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