Imagine a situation where there is no Uber, Google Maps, Zomato or Amazon app to satisfy your needs with just a few finger tap. Sounds scary, right? It is! That is the magnitude of the effect of mobile apps on our lives at present. But why did this transition happen? Why have we become dependent on a mobile app for pretty much everything when we can use a website for the same work? A simple answer is convenience. A recent study says modern customers are not only looking for a great product or service, but the most convenient and appealing way …
With the rise in the globalization of trade and logistics, keeping a record of transactions, maintaining documentation, compliance, and operational efficiency to provide customer experience has become complex. It is now important for freight forwarders to adopt technology to remain in the business and compete with their tech-savvy counterparts. Comprehensive freight software helps increase the overall efficiency and productivity of the organization along with exceptional customer experience. The current market offers various options for freigh…
Companies are always looking for ways to cut costs and increase their bottomline. One of those ways is by upgrading logistics technology. But when companies invest in the latest technology, they sometimes ignore the one thing that matters most — customers. When upgrading how you manage your logistics, it’s important to ensure your customers notice an increase in value, too. The improved customer satisfaction will reduce churn and help your business gain longevity. An effective system works well only if well accepted by your employees. Companie…
The worldwide digital transformation is positively impacting the Philippine freight forwarding industry by enabling them to streamline their operations and improve deliver. Increasingly, global companies are implementing new software solutions, Artificial Intelligence (AI), and Internet of Things (IoT) technologies to streamline their operations, cut costs, increase efficiency and boost visibility into freight forwarding. The Philippines freight forwarding industry is also undergoing a digital transformation. Although it is still an emerging m…
A simple answer is when the information flow and collaboration between people and processes are seamless without any interruption which facilitates a smooth and intuitive user experience. In freight forwarding and logistics, a whole lot goes in the background, including strategic logistics planning and execution for the international movement of goods, freight rate negotiations, container tracking, customs documentation, freight consolidation, and so on. Moreover, the user experience does not just depend on only external stakeholders such as t…
Digitalization in the freight forwarding and logistics industry is in full swing. Logistics service providers are stepping up their digital transformation game with digital freight platforms. The digital platform is opening a whole portfolio of new opportunities that can connect all the stakeholders across locations and enable secured data exchange among them. The long-term effect of the freight digital platform can be immense. However, how much you are adapting to the digital transformation is going to decide your secured position in the mark…
Business success is always the outcome of an enterprise’s ability to manage its finances efficiently. For a logistics service provider (LSP), a watchful eye on the financial flows of the company can generate much-needed cash in-flow and improved ROI. A sound financial management module that creates a centralized robust financial information system can stimulate growth by enabling enterprise-wide control and helps in reducing costs. At the same time, a good operations module built on a freight platform helps to improve productivity and efficien…
Connect with us