Whether it's the first month since starting your company or the second decade, you'd always look to improve your service quality and gain more profit. Unless your business is a monopoly, the constant chiseling of your processes and evaluating your systems must be an ongoing activity. And if you are a freight forwarder, dealing with regular disruptions battles, your business improvement process doesn't get any easier. By navigating the constant dangers, you can only stay afloat. But to just survive is no longer the agenda for forwa…
Implementing cost-cutting measures could be taken up by companies for many reasons. Usually considered the ultimate step during dwindling revenues, cost-cutting can also be implemented to increase profit margins. In the freight forwarding industry, the number of costs is aplenty. But not all costs are controllable. Having multiple costs allows you to reassess the underlying factors influencing them. Once you have identified the underlying factors, the next step is to streamline and incorporate them into your processes. It might be a lengt…
For businesses, challenges are never-ending. Challenges keep businesses on their toes and prevent them from getting complacent. When constantly challenged, depending on the preparedness of your company, you could either emerge victoriously or crumble. One such endless challenge for forwarders is - competition. For freight forwarders, the competition is not just from the big fish but from the startups too. By understanding how competition is a threat to your organization, you can only safeguard your current position. Just like the saying goes…
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