Restoring Resilience In Your Freight Forwarding Business
What began as a health crisis in China has transformed into a global pandemic that has put the entire world in partial or total lock-down for months. During the Covid-19 crisis, almost every sector was affected directly or indirectly due to a complete shutdown and restrictions on operations. The global freight forwarding market is already going through unprecedented changes due to rising fuel costs, completion from the start-ups, dynamic customer demand, technology implementations, changes in government regulations, and many more. The Covid-19…
Real-Time Information An Inseparable Bond in Freight Forwarding Business
In the age of just-in-time supply chain, same-day delivery is becoming the new norm where customers demand more real-time information. Freight forwarding companies that cannot collect, retrieve, collate, and disseminate real-time information about their operations will struggle to compete in the age of digitalization. The market and customer demands have changed over the past few years, especially during COVID-19; but until today, many freight forwarders are still stuck in their age-old legacy systems and applications that operate in silos and…
Is Your Forwarding Business in Digitization, Digitalization or Digital Transformation?
The freight forwarding industry is rapidly changing in the wake of new technologies. The nature of freight forwarders not being the cargo owners or transport operators has led to the perception they cannot force any substantial change in the industry. However, the way they conduct their business and serve their customers impacts the industry as a whole. Freight forwarding companies across the globe are at various stages of adopting technologies, these levels being commonly termed as digitization, digitalization, and digital transformation. Eve…
Measuring ROI from Using Freight Forwarding Software
In today’s dynamic supply chain industry, delivering the products to customers demands accuracy, on-time delivery, adherence to defined regulations, and lower cost. Adopting the right freight forwarding software can give companies a competitive advantage in meeting customers’ expectations. But before investing in software, one must calculate the ROI (Return on Investment) and the time required for recovery. Utilizing the right technology provides enhanced operational efficiency, timely delivery of shipments, real-time tracking, and uninterrupt…
Going Paperless Critical in Freight Forwarding
Just a few months ago, traditional freight forwarders still relied on paper and human intervention. It had to take the global pandemic and the ensuing lockdowns for the industry to realize the importance of going paperless through digitalization. The International Air Transport Association had long ago introduced the initiative to replace paper with digital documents throughout all elements of the cargo supply chain, including shippers, forwarders, customs, and consignees, to improve efficiency and bring a positive impact on the environment. B…
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