Is Your Forwarding Business in Digitization, Digitalization or Digital Transformation?
The freight forwarding industry is rapidly changing in the wake of new technologies. The nature of freight forwarders not being the cargo owners or transport operators has led to the perception they cannot force any substantial change in the industry. However, the way they conduct their business and serve their customers impacts the industry as a whole. Freight forwarding companies across the globe are at various stages of adopting technologies, these levels being commonly termed as digitization, digitalization, and digital transformation. Eve…
Going Paperless Critical in Freight Forwarding
Just a few months ago, traditional freight forwarders still relied on paper and human intervention. It had to take the global pandemic and the ensuing lockdowns for the industry to realize the importance of going paperless through digitalization. The International Air Transport Association had long ago introduced the initiative to replace paper with digital documents throughout all elements of the cargo supply chain, including shippers, forwarders, customs, and consignees, to improve efficiency and bring a positive impact on the environment. B…
Total Digitalization Is Inevitable
The COVID-19 pandemic has pushed customs broking and logistics companies to turn to technology for future proofing of their businesses. Technology has helped companies of all sizes to be agile and more adaptive to business challenges. But in the emerging post-pandemic scenario just the automation of freight, customs broking and logistics business operations is simply not enough. Companies in the future will also require automation of all work processes. Anything short of total digitalization may prove harmful to a company’s chances of success.…
Connect with us